RIGHT OF WITHDRAWAL

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with YOURSELF di Francesca Piva, without specifying the reason, within a period of 14 (fourteen) days from receipt of the goods. The right of withdrawal is recognized in the head of the consumer in relation to any goods purchased by him on the site www.style-yourself.it. The right of withdrawal is exercised by sending, within the above deadline, a notice by certified e-mail to yourself@pec.it. Notice of withdrawal must also necessarily be sent, within the above time limits, by standard e-mail to info@style-yourself.it. YOURSELF by Francesca PIVA is obliged to refund the amounts paid by the customer, excluding shipping costs.

In particular, YOURSELF di Francesca Piva will proceed with the transmission of the re-credit order relating to the cost of the goods shipped within 15 (fifteen) working days from the date on which the package with the return was received. This will be done by crediting the amount to the bank account indicated by the customer. YOURSELF di Francesca Piva has the right to reject any product returned that is not perfectly intact or in a manner different from that specified above, as well as products for which the customer has not fully paid the cost of return, or has not complied with the procedures and timeframes indicated for the communication of the exercise of the right of withdrawal.

RETURN POLICY FOR DEFECTIVE GOODS

Returns for merchandise defects are the responsibility of the merchant. This will be done after sending photographic evidence of the defective product immediately after receiving the package to return@style-yourself.it and pec address yourself@pec.it.

EXCHANGE RETURN POLICY

Returns c.d. for change of merchandise (ex: change of size), are considered free of charge only if another product is chosen at the same time otherwise they are the sole responsibility of the customer.

To make a product change, open a Support Ticket and fill out the required fields, or send an email to return@style-yourself.it indicating your order number and the email address or phone number associated with your account.

For any clarification please write to info@style-yourself.it or contact us via the form on the Contact page and we will be happy to assist you and find the best and easiest solution to make the return.