FAQs
Here you can find answers to the most common questions, if you have other concerns or want information, please do not hesitate to contact us.
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal and other payment methods such as Apple Pay and Google Pay.
You can also pay in installments using the services offered by Klarna.
Yes, we accept returns and exchanges. Items must be returned in original condition, with all labels still attached. For more information about starting a return or exchange procedure, visit our Returns and Refunds page.
We are sorry for the inconvenience. If you received a defective or damaged item, please contact our customer service and send us photos of the defect. We will replace the item or offer you a refund.
Delivery times vary by location: in Italy orders will be delivered by GLS within 2 business days, in every other state they will be delivered by FedEx within 4 business days.
All orders will be processed within 1 business day: each order is shipped the next day (orders placed over the weekend will be shipped the following Monday).
You will receive a confirmation email with a tracking number as soon as your order ships.
To learn more visit our shipping page.
Once your order has shipped, you will receive an email with a tracking link. You can click on this link to track the status of your shipment in real time.
Yes, we offer international shipping to many countries with FedEx. Shipping costs vary by destination. For more details, see our shipping page.
You can contact our customer service department by email at info@style-yourself.it or by filling out the contact form on the Contact page.
During the checkout process, enter your discount code in the field provided and click “Apply.” The discount will be automatically deducted from the order total. Make sure the code is valid and not expired.
If you wish to change or cancel your order, please contact our customer service department as soon as possible at info@style-yourself.it or by filling out the contact form on the Contact page. If your order has not yet been processed, we will do our best to fulfill your request. Once the order has been shipped, it cannot be changed or cancelled.
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